General Terms and Conditions of Sale

The goods subject to these general conditions are sold by the company Jannamico Michele e Figli S.p.A. (hereinafter referred to as the “Supplier”), located in Lanciano, Z.I. Villa Martelli SNC, tax code and VAT number 00087760690. With this contract, the Supplier sells and the Buyer purchases remotely through telematic tools the movable goods indicated and offered for sale on the website www.jannamico.com. The contract concluded between the company Jannamico Michele e Figli S.p.A. and the Customer is deemed concluded with the acceptance, even partial, of the order by the Supplier. The acceptance may also occur through the shipment of the product subject to the order, if not otherwise communicated in any way to the Customer.

The Customer can only be a consumer over the age of 18 (i.e., an individual who purchases the goods for purposes not related to their own professional or entrepreneurial activity).

By placing an order through the various methods provided, the Customer declares to have read the instructions provided during the purchasing process and to accept the following conditions. The Customer is therefore invited to keep these general terms and conditions of sale, in accordance with the provisions of Articles 49 and following. D.Lgs. n.206/2005 on distance selling.

The Customer can only purchase the products present in the electronic catalog managed by the company Jannamico Michele e Figli S.p.A. at the time of placing the order, as described therein. It is understood that in any case, the images of the products may not be perfectly representative of all characteristics but may differ in color, dimensions, and represented accessory products.

The products are offered at the price indicated on the website at the date the order is accepted and are to be understood as inclusive of VAT, which will be detailed on the invoice issued for the purchase of the product. The prices of the products may be subject to periodic variations, for which no communication is required from the Supplier. The prices do not include shipping and delivery costs, which will be indicated to the Customer in the final section of the online purchasing procedure before sending the order.

In accordance with the laws governing the purchase of alcoholic products, the Supplier reserves the right not to proceed with orders from individuals who do not meet the age limits set by law for both the purchase and delivery of said products. Specifically, the Supplier will not sell alcoholic beverages to individuals under the age of 18, and the Courier will not deliver alcoholic products to individuals under the age of 18, reserving the right to request identification to verify age.


All products sold on the website www.jannamico.com are covered by a 24-month warranty for conformity defects as per articles 128 and following of Legislative Decree. 206/2005. With regard to perishable products, the legal warranty will be effective only until the expiration date indicated on the packaging of the product itself. The aforementioned legal warranty applies provided that the product is used correctly, in accordance with its intended use and the instructions provided in the documentation accompanying the product. In case of lack of conformity, the Supplier will, at no cost to the customer, restore the conformity of the product through repair/replacement or reduce the price until the contract is resolved. In the event that the Supplier is unable to provide the Customer with a warranted product, the Supplier may, at its discretion, proceed to refund the entire amount paid or replace it with a product of equal or superior characteristics. To avail of the warranty, the Customer must keep the invoice or delivery note that will be received at their address.


Pursuant to current regulations, when the Customer is a consumer (i.e., an individual who purchases the goods for purposes not related to their own professional or entrepreneurial activity), they have the right to withdraw from the purchase contract concluded with the Supplier, without any penalty and without specifying the reason, within 14 (fourteen) days from the date of receipt of the product, with such date being the moment of physical possession of the same. In the case of orders relating to products to be delivered in several installments, the aforementioned withdrawal period starts from the date of receipt of the last installment. In case the consumer decides to exercise the right of withdrawal, they must notify the Supplier via email at the address info@jannamico.com. The right of withdrawal is excluded concerning the supply of sealed goods that are not suitable for return for reasons of hygiene or health protection and have been opened after delivery. The Customer, until the exercise of the right of withdrawal, is solely responsible for the decrease in the value of the product resulting from handling other than that necessary to establish the nature, characteristics, and functioning of the product. The return of the goods must take place no later than 14 (fourteen) days from the date of receipt of the goods. In any case, to be entitled to a full refund of the price paid, the goods must be returned intact, including any tags, and, in any case, in a normal state of preservation. Shipping costs for exercising the right of withdrawal are borne by the Customer; the Supplier will refund the amount paid for the purchase of the product (including the original delivery costs) net of the direct cost of return borne by the Customer, within 14 (fourteen) days from receipt of the withdrawal notification. In the event of damage to the product returned by the Customer during transport, the Supplier will notify the Customer within 3 working days from the date of receipt of the product to allow them to assert their rights against the courier. In this case, the product will be made available to the customer for its return, simultaneously canceling the withdrawal request.


The contract between the Supplier and the Customer is governed by Italian law, without prejudice to the possible application of any mandatory provisions of the state of the Customer’s domicile if the Customer is a consumer. For any disputes arising from the contract or connected to it in any way, the court of the consumer’s domicile is exclusively competent, in an inalienable manner.


This privacy notice is provided to you in accordance with Article 13 of Legislative Decree. n. 196/2003 and explains the methods and purposes of the processing of personal data concerning you carried out through the Website. Specifically, this notice is provided to those who interact with the company’s web services, accessible electronically at the address: https://www.jannamico.com corresponding to the home page of the official website. This notice is provided only for this website and not for any other websites that may be consulted by the user through links. This notice is subject to updates and/or changes, made from time to time by the data controllers of your personal data, at their discretion, also as a result of changes in applicable laws and/or regulations. Please check the notice regularly to ensure that you are also aware of any changes and modifications made to it. Your use of the Website and/or your purchase of JMEF products through the Website will be subject to the Privacy Policy currently published on the Website and in force at the time of such use and/or purchase.